TOUCHLESS, STATE-OF-THE-ART AUTOWASH AND DETAILING CENTER

Privacy Policy

El Jebel Autowash Effective Date: September 11, 2026 Last Updated: September 11, 2026

El Jebel Autowash ("we," "us," or "our") operates the website located at https://www.eljebelautowash.com (the "Site"), as well as our mobile applications available on the Apple App Store and Google Play Store (collectively, the "App," and together with the Site, our "Services"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Site, use our App, or submit information through our Contact page.

By using our Services, you agree to the terms of this Privacy Policy.

1. Information We Collect

When you fill out a form on our Contact page or otherwise interact with our Site, we may collect the following personal information:

• Email address

• First and last name

• Phone number

• Address (including State/Province, ZIP/Postal Code, and City)

We only collect the information you voluntarily provide to us.

Information Collected Through Our App

If you use our mobile app, in addition to the information above, we (or our app service provider) may collect:

• Account and wash/membership information, such as your purchase history, membership status, and vehicle information, if you create an account or purchase a wash package or membership through the App

• Device information, such as device type, operating system, and unique device identifiers, used for app functionality and troubleshooting

• Push notification tokens, if you opt in to receive notifications (e.g., wash reminders, promotions)

• Location information, only if you grant the App permission to access your device's location (for example, to help you find our wash location); you can disable this at any time in your device settings

• Payment information, if you make a purchase through the App; payments are processed by a third-party payment processor, and we do not store your full payment card details on our servers

You can control app permissions (such as location and notifications) at any time through your device's settings.

2. How We Use Your Information

We use the information we collect for purposes such as:

• Responding to your inquiries, questions, or requests

• Communicating with you about our services, appointments, or promotions

• Improving our Site and customer service

• Complying with legal obligations

We do not use your information for any purpose beyond what is reasonably necessary to operate our business and respond to you.

3. How We Share Your Information

We do not sell your personal information. We may share your information with:

• Service providers who help us operate our Services, communicate with customers, or manage our business (e.g., email, scheduling, or app development platforms, and payment processors), who are contractually obligated to protect your information.

• Legal authorities, if required to comply with a law, regulation, legal process, or governmental request.

• Successors, in the event of a merger, acquisition, or sale of business assets, in which case your information may be transferred as part of that transaction.

4. Cookies and Tracking Technologies

Our Site may use cookies or similar tracking technologies (such as those provided by our website host) to improve your browsing experience and analyze site traffic. You can control cookies through your browser settings.

Our App may use similar technologies, such as mobile analytics SDKs and device identifiers, to understand app usage and improve performance. You can control app-level permissions and tracking through your device's privacy settings.

5. App Store Platforms

Our App is distributed through the Apple App Store and Google Play Store. When you download or use our App, Apple and Google may also independently collect information from you in accordance with their own privacy policies:

• Apple Privacy Policy

• Google Privacy Policy

We are not responsible for the privacy practices of Apple or Google.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required by law.

7. Data Security

We use reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

8. Your Privacy Rights

Depending on your state of residence, you may have rights regarding your personal information, including the right to:

• Know what personal information we have collected about you

• Request access to or a copy of your personal information

• Request correction of inaccurate information

• Request deletion of your personal information

• Opt out of certain uses of your data

Colorado residents have rights under the Colorado Privacy Act (CPA). To exercise any of these rights, please contact us using the information below.

9. Children's Privacy

Our Services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If we learn we have collected such information, we will delete it promptly.

10. Third-Party Links

Our Services may contain links to third-party websites, including our social media pages and mobile app listings (Facebook, Instagram, Google Play, and the App Store). We are not responsible for the privacy practices of those third-party sites.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page (and reflected in an updated app version, where applicable) with an updated "Last Updated" date. We encourage you to review this page periodically.

12. Contact Us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:

El Jebel Autowash 71 Balboa Way El Jebel, CO 81623

Email: autowash@eljebel.co Phone: (970) 964-5100